E1: JAS: Best Practices on Setting User Session Timeout Value for HTML Server ( JAS ) Instance Configured on Any Application Server (Doc ID 1488013.1)

Last updated on JULY 28, 2023

Applies to:

Purpose

This document covers how to set the Inactive Timeout (user session timeout) setting for a JAS / HTML Server instance that is running on any supported application server:

Oracle WebLogic
IBM WebSphere

This setting specifies the length of inactivity time for a HTML / Web client before the session stored in memory on the JAS server is discarded.

For troubleshooting different issues with Session Timeout review the Knowledge Article - <Document 2098470.1> Troubleshooting Issues with User Session Timeout in HTML Server Instance.

Scope

The scope of this document is to provide the information on what parameters need to be modified to update User Session timeouts for EnterpriseOne Web Client. The values mentioned here are general recommendations and may vary from customer to customer as per their requirements.  You must be familiar with Server Manager Console and Application Server Console to make these changes.  A CNC Administrator should make these changes in the configuration.

Few other important things to note before you proceed making the changes in your configuration, do not set the User Session timeouts to very high value as this may affect the performance of the system.  There are no settings available in EnterpriseOne to set the User Session NEVER expires. 

Details

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