E1: 48S: Service Billing Journal Generation. R48121, Results In No Credit Entries On R48300 So Batch Is Out Of Balance (Doc ID 1490523.1)

Last updated on MAY 31, 2016

Applies to:

JD Edwards EnterpriseOne Contract and Service Billing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

9.1

Run Invoice Generation (R48121) for service billing. Take Journal Generation row exit and batch status indicates errors. View R48300 and note that the credit side of the entries were not created. Client is upgrading from ERP8 to 9.1.
Work center only shows batch is out of balance. It does not indicate that any AAIs are missing.
The R48300 does not show the account for the 4811 AAI only the RC AAI

Cause

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