E1: 03B: Setting Up Credit and Collections Management (P03B08, P03B30, P03B2901, P0004A, P03013)
(Doc ID 1496852.1)
Last updated on MARCH 28, 2022
JD Edwards EnterpriseOne Accounts Receivable - Version XE and later Information in this document applies to any platform.
Overview of Credit and Collections Management
Effectively managing credit and collections information is fundamental to an accounting department. The JD Edwards EnterpriseOne Accounts Receivable system offers a variety of credit and collection features to help you collect revenue and manage customer accounts, and to keep track of customers’ payment habits. These features include automatic notification when a customer’s invoices are past due or credit limits are exceeded. You can set up delinquency notices with different text, depending on the aging or severity level of the invoice. You can set up policies that you can modify to fit the customer base, and generate delinquency fees that escalate proportionately to the amount of time that invoices are past due or assess a fixed flat amount.
There are various ways to effectively manage credit and collections information for customers.
When managing credit information, you can access a variety of customer information from a centralized online location. For example, you can:
Review a summary of a customer’s credit status and identify whether the customer is over their credit limit.
Change and update credit limits and review dates.
Set up credit insurance limits.
Create daily lists of customers who require credit attention.
Review a complete history of open and closed items by a specific credit manager, sales location, or account representative.
Access and review current aging information for a customer.
When managing collections information, you can:
Analyze customer accounts and implement collection decisions quickly by accessing various types of accounts receivable information.
Create a future message to follow up on payment promises.
Display customized lists of customers so that you can review and document collection issues and commitments.
Generate delinquency notices for overdue customer accounts.
Assess delinquency fees on overdue invoices.
Review and approve delinquency notices and delinquency fees.
Review periodic and statistical information for a customer.
Review and analyze a customer’s payment trends and transaction history.
Review an activity log for a customer to determine how much effort is spent on collection efforts.
Generate a collection report for outside agencies.
This document outlines set up requirements for Credit and Collections Management in JD Edwards EnterpriseOne Accounts Receivable.
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