E1: 17: Service and Warranty Initial Setup
(Doc ID 1496932.1)
Last updated on JUNE 29, 2020
Applies to:JD Edwards EnterpriseOne Service Management - Version XE and later
Information in this document applies to any platform.
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In this Document
|Service and Warranty Constants (P17001)|
|Next Numbers (P0002)|
|CRM Constants (P90CA000)|
|Document Type Maintenance (P40040)|
|Work Day Calendar (P00071)|
|Tax Rate/Area- Tax Explanation Code (P4008/P0004A)|
|Customer/Service Provider SWM Attributes (P1782)|
|Frequently Asked Questions|
|Question 1: Can LOB (Line of Business) from the AR setup be used with Service Warranty Management?|
|Question 2: When attempting to add a SWM Service Provider record in the P1782 Service & Warranty Management Information, the add button will not work. Why when clicking the ADD button nothing happens?|
|Question 3: NER "N1700030 F0007 Work Day Calendar" does not consider the calendar type and calendar name while doing a fetch on F0007 table. During the fetch it passes all primary key values except these two fields.|
|Question 4: Can Service work orders (P17714) be setup to utilize Next Numbers (NN) by Document type ?|
|Question 5: When entering a maintenance work order (P17714) system now demands the tax explanation code and Tax rate/area fields to be populated - why?|