E1: 17: Service and Warranty Initial Setup (Doc ID 1496932.1)

Last updated on JUNE 20, 2024

Applies to:

JD Edwards EnterpriseOne Service Management - Version XE and later
Information in this document applies to any platform.

This document contains useful setup information that is required for Service & Warranty Management applications.

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In this Document

Purpose

Question 1: Can LOB (Line of Business) from the AR setup be used with Service Warranty Management?

Question 2: When attempting to add a SWM Service Provider record in the P1782 Service & Warranty Management Information, the add button will not work. Why when clicking the ADD button nothing happens?

Question 3: NER "N1700030 F0007 Work Day Calendar" does not consider the calendar type and calendar name while doing a fetch on F0007 table. During the fetch it passes all primary key values except these two fields.

Question 4: Can Service work orders (P17714) be setup to utilize Next Numbers (NN) by Document type ?

Question 5: When entering a maintenance work order (P17714) system now demands the tax explanation code and Tax rate/area fields to be populated - why?

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