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E1: DB: Troubleshooting Databrowser Utility Errors and Known Issues (Doc ID 1526234.1)

Last updated on OCTOBER 16, 2018

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Purpose

This document recommends troubleshooting steps to take when you have encountered errors and known issues using DataBrowser Facility, previously known as UTB.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Scenario 1:  Databrowser Does Not Launch From Fastpath
 Scenario 2:  Databrowser Shows a Blank Screen for the First Table Queried
 Scenario 3:  Databrowser Grid Does Not Display Data
 Scenario 4:  Databrowser Query Fails With Error "JAS_MSG346: JAS database failure"
 Scenario 5:  Databrowser Error Due to Saved Query User Overrides
 Scenario 6:  JVM Crashes when Databrowser is Opened in Multiple Windows
 Scenario 7:  Databrowser Error 500 "Page Cannot Be Displayed"
 Scenario 8:  Converted Advanced Query records fail in Databrowser
 Scenario 9: Databrowser error while running Personal and Public Queries -  Tools Release 9.1.3.0 and above
 Scenario 10:  After upgrading to Internet Explorer 10, Databrowser grid is NOT displayed
 Scenario 11:  The table header filter only display 1 character
 Scenario 12: Open search on F0911 table keeps stuck in "Processing" status
 Other KM articles related to Errors or Known Issues in Databrowser:
References

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