E1: 42: P4210 issues TRANSACTION ERROR for the first order (subsequent transactions get committed successfully)

(Doc ID 1529430.1)

Last updated on JUNE 23, 2014

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 8.11 SP1 and later
Information in this document applies to any platform.



P4210 (Sales Order Entry) always ends error as below,

Transaction can not be commited. It was cancelled.


  • The error occurs in HTML client does not reflect usual error ASYNCHRONOUS BUSINESS FUNCTION ERROR or WEB CLIENT EXCEPTION with business function F4211FSEndDoc.
  • CallObject Kernel associated with this error falls into zombie kernel.
  • e1root_*.log may contain error like "[KERNEL]          *ERROR* Associated kernel 19660 not found  host SERVERNAME:PortNumber(9414) SocID:56355, freeLocal com.jdedwards.system.net.JdeNetAssociatedKernelException: Kernel for associated message not exist"
  • JDE_ProcessID.log shall contain message as below,
    • jtp_lm.c192    JDB9909011 - Failed to create transaction log xxxx
    • jtp_lm.c1175    JDB9909058 - Fales to initialize the log manager for transaction xxxx
    • jtp_tpc.c154    JDB9909127 - Failed to force write log : idTransaction
    • jdb_exet.c11429    JDB9900387 - Failed to prepare transaction
    • jdb_exet.c8110    JDB9901232 - Canceling transaction because: TC058 JDB_PrepareToCommitUser: local prepare failed
    • INFO: Entering kernel signal handler, process exiting soon: iParam: 99999999
    • INFO: Done setting IPC Handle State structures to abandoned, process exiting immediately: iParam: 99999999




Upgrade EnterpriseOne Tools release to (Same issue occurs in


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