E1: PKG: After Upgrading Tools Release On Build Machine Busbuild.exe Is Crashing - JDEJVM0000014, JDEJVM000001p, JDEJVM0000030, PKGSTS0004 Errors

(Doc ID 1541111.1)

Last updated on JULY 17, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Apps Release: JD Edwards EnterpriseOne 9.0
Tools Release: 9.1.2.4

After upgrading tools release on build machine, customer is unable to build a client package. Get a Windows pop-up message saying Busbuild has stopped working.  From jde.log:

JDEJVM0000014 - Failed to create JVM, return code is:-4
JDEJVM000001p - JdeJvmException exception thrown - Error - Failed to create JV
JDEJVM0000030 - JdeJvmException exception thrown - Error - Failed to create JV.  JVM cannot be created!!
JDEJVM0000014 - Failed to create JVM, return code is:-1
JDEJVM000001p - JdeJvmException exception thrown - Error - Failed to create JV
JDEJVM0000030 - JdeJvmException exception thrown - Error - Failed to create JV.  JVM cannot be created!!
PKGSTS0004 ERROR: At least one parent DLL was not built correctly. Check buildlog.txt in the work directory for details.

 *NOTE* These types of errors may be seen after an Operating System upgrade (Ex: V5R4 to V7R1). The solution below is still valid in this case.

Cause

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