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E1: WPS: Message [This portlet is temporarily disabled] when Accessing E1 Portlet in Websphere Portal 7.0 Configured with LDAP (Doc ID 1553883.1)

Last updated on FEBRUARY 12, 2020

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.


LDAP server is configured for authenticating Portal users.  But when logging to Portal with a valid LDAP user which is also a valid user in EnterpriseOne and accessing the EnterpriseOne Portlet, it results in this message on screen:

This portlet is temporarily disabled. 

The E1ROOT.LOG from the WSRP Producer instance contains the following messages:

03 May 2013 09:07:06,758 [SEVERE]  - [JAS]              User nullSecurityToken is not Validated.Security Server return error status: 1/Unknown User
03 May 2013 09:07:06,767 [SEVERE]  - [MAFLETCONTAINER] PortletInvokerRender LoginException: null list of Environments and Roles was returned unexpectedly.

The following messages are found in the Security Kernel log:

20885/550 MAIN_THREAD                           Fri May  3 09:08:17.663992    jdeksec.c4444
    Unable to find the corresponding EnterpriseOne user for user <common name>

20885/550 MAIN_THREAD                           Fri May  3 09:08:17.664608    jdeksec.c2722
    User <common name> is neither a valid EnterpriseOne User nor Enterprise User

20885/550 MAIN_THREAD                           Fri May  3 09:08:17.665696    jdeksec.c1390
    KSEC0000400 - Failed to authenticate user  for token: eSecUnknownUser: User Unknown





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