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E1: 43S: SRM PO Acknowledgement (P43S01) FAQ (Doc ID 1558236.1)

Last updated on OCTOBER 25, 2023

Applies to:

JD Edwards EnterpriseOne Supplier Self Service
Information in this document applies to any platform.

Purpose

This document answers frequently asked questions regarding the P43S01 SRM PO Acknowledgement application and K43181 SRM Acknowledgement Approval workflow.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Question 1 - A type 4 Acknowledgment Approval tolerance record was created in P4322 Tolerance Rules.  In P43S01 Purchase Order Acknowledgment, a change to the quantity or cost to trigger the workflow approval was made and the order was acknowledged.  No tolerance approval e-mail was sent or received.  Why were there no messages?
 Question 2 - When exceeding acknowledgement tolerance in P43S01, a K43181 workflow message is sent for approval. The K43181 workflow message is ending in Error at APPROVAL in P98860 Process Task Monitor.  What can cause the workflow to end in error at this step?
 Question 3 - P43S01 is configured for use.  Form W43S01G is displaying header information related to orders for a supplier awaiting acknowledgement.  When an order is selected by clicking the order number in the Order column of the grid, W43S01B detail form displays with no records in the grid.  Since W43S01G is displaying the expected number of lines, why don't the lines display in W43S01B for acknowledgement?
 Question 4 - PO Acknowledgement tolerance is setup and active in P4322.  What tables store the changes that exceed tolerance made by Supplier in PO Acknowledgement (P43S01) prior to the changes being accepted by the Buyer?  The F4311 isn't updated until after the Buyer approves the changes in P43181 Purchase Order Approval when the changes exceed the tolerance.
 Question 5 - Does the buyer receive an email when the supplier acknowledges?
 Question 6 - How is UDC 43/AS Filter Acknowledge Status used in P43S01?
 Question 7 - An order is partially acknowledged from a supplier--i.e., the supplier acknowledges a partial quantity and clicks on the check box for "Cancel Remaining"  However, the order does not update as expected.  What could be the cause?
References

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