E1: XMLP: BI Report Definition Set With PDF Printer Delivery Option causes XML PUBLISHER Kernel Crash When Report PDF Is Sent to PCL Printer

(Doc ID 1574012.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

BI report definition set with PDF Printer Delivery Option causes the XMLP kernel to crash when the report PDF is sent to PCL Printer, with JDE log messages in:

XMLP kernel jde.log

There is an unique and special scenario where a particular submission of RD job with 0 page PDF output delivered to a PCL printer causes Embedded BI Publisher functionality to stop working by causing every XML PUBLISHER kernel to go into zombie. If an RD job is inserted into F95630 with status 'WX' or 'X' and the XML PUBLISHER kernel crashes before the status can be changed to error, the next time an RD is submitted, it will pool the table for any RD job in 'WX' or 'X' status and try to process it, causing the kernel to crash repeatedly.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms