E1: 42: Asynchronous Business Function Errors when Importing Large Amounts of Data in P42101 (Doc ID 1580697.1)

Last updated on AUGUST 08, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.1 and later
JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Asynchronous Business Function errors seen during and after handling large amounts of data (between 400 and 800 rows) in sales order applications grid P42101.

The issue can be reproduced in pristine environment and in order to occur it requires about 5 or 6 users to be in the system and processing bulk sales orders at the same time. The error can occur during grid data import via copy/paste functionality, or during other processes which add large number of data in the sales order application via Multi-Item Search and Select (P42ITM2).

The error has been seen on different business functions: F4114EndDocument (XT4114Z1), W42101D_ConfirmSalesOrder (B4210400) and  SalesOrderApplCtrlEX (B4210900) . The error seen in jas logs indicate a business function timeout such as these:

At the same timer uses might see errors such as this:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms