E1: UBE: Logo in Custom Font Does Not Show in Adobe Acrobat Reader Version 11 (Doc ID 1582481.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
Information in this document applies to any platform.

Symptoms

When viewing a regular EnterpriseOne PDF report in Adobe Acrobat Reader version 11 users see square boxes where a logo defined from a custom TrueType font should be. If the PDF is open in Adobe Acrobat Reader version 10 the logo will show correctly.

Cause

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