E1: MOB Unable To Login From Mobile Application (ADF with BSSV) URLs "Login Failed"

(Doc ID 1590559.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

ISSUE 1:

"Login Failed" message appears in the Mobile Application login screen.
You are able to run https://BSSVSERVER:port/PD910/AuthenticationManager from soapUI


No Errors in BSSV log and WLS BSSV instance log/out:
---------
e1root.log from BSSV server.

07 Oct 2013 18:59:17,699 [DEBUG ] - [BSSVFRAMEWORK] [Context ID: 10.10.8.65:12767:1381165157446:3] Access to getAuthenticationToken() in JPH90I01 is granted for user JDE with role *ALL
07 Oct 2013 18:59:17,699 [DEBUG ] - [BSSVFRAMEWORK] [Context ID: 10.10.8.65:12767:1381165157446:3] startPublishedMethod() executed for getAuthenticationToken
07 Oct 2013 18:59:17,700 [DEBUG ] - [BSSVFRAMEWORK] [Context ID: 10.10.8.65:12767:1381165157446:3] ValueObject for getAuthenticationToken:
=============================================
ValueObject oracle.e1.bssv.JPH90I01.valueobject.GetAuthentication:
=============================================
07 Oct 2013 18:59:17,700 [DEBUG ] - [BSSVFRAMEWORK] [Context ID: 10.10.8.65:12767:1381165157446:3] finishPublishedMethod commiting all operations for default connection.
07 Oct 2013 18:59:17,700 [DEBUG ] - [JDBJ] Commit transaction 15.
07 Oct 2013 18:59:17,700 [DEBUG ] - [JDBJ] Transaction 15 state changing from active to inactive.
07 Oct 2013 18:59:17,700 [DEBUG ] - [BSSVFRAMEWORK] [Context ID: 10.10.8.65:12767:1381165157446:3] DBConnection JDBjTransaction commited and in CLOSED state.
07 Oct 2013 18:59:17,700 [DEBUG ] - [BSSVFRAMEWORK] [Context ID: 10.10.8.65:12767:1381165157446:3] finishPublishedMethod() executed for getAuthenticationToken
07 Oct 2013 18:59:17,700 [DEBUG ] - [BSSVFRAMEWORK] [Context ID: 10.10.8.65:12767:1381165157446:3] Cleanup called for context
07 Oct 2013 18:59:17,700 [DEBUG ] - [BSSVFRAMEWORK] [Context ID: 10.10.8.65:12767:1381165157446:3] SBFConnectionPool connection checked out, totalConnections created 0
07 Oct 2013 18:59:17,700 [DEBUG ] - [BSSVFRAMEWORK] [Context ID: 10.10.8.65:12767:1381165157446:3] Attempting to rollback a closed transaction
07 Oct 2013 18:59:17,701 [DEBUG ] - [BSSVFRAMEWORK] [Context ID: 10.10.8.65:12767:1381165157446:3] close() executed for getAuthenticationToken


ADFserver.out from C:\Oracle\Middleware\user_projects\domains\ADFAPPS\servers\ADFServer\logs

JDEADFMobileLoginModule is loaded
BSSV Server Type = WLS, BSSV Server = https://BSSVSERVER:port/PD910/AuthenticationManager, Default Env = JPD910, default Role = *ALL
 
---------

ISSUE 2:

AuthenticationManager ran successfully from SoapUI. However, when trying to login to the mobile application from a browser on the machine, get a login error. A review of the BSSV logs found the following error:

 

Cause

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