My Oracle Support Banner

E1: 03B: Standard Invoice Entry Delinquency Fees Document Type (RF) Has an Incorrect GL Offset (P03B2002/P03B11) (Doc ID 1616858.1)

Last updated on DECEMBER 01, 2022

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
Information in this document applies to any platform.

Symptoms

During entry of an invoice with an RF document type (Delinquency Fees) via Standard Invoice entry (P03B11) application, the system defaults the GL Offset (GLC) incorrectly from the Customer Master (P03013), which does not match the Account ID (AID) updated in  Customer Ledger (F03B11) table.

Example:

Customer GL offset - “CEL"

AAI’s setup:

RCCEL – 1.1210 (00006251) for Co 00001
RFD     – 1.1218 (00006277) for Co 00001

When you enter an invoice for the customer with RF Document Type, you will notice that the GL Offset gets populated as “CEL” from Customer Master, even though the system creates the Customer Ledger (F03B11) record with the account populated from RFD AAI i.e. 00006277.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.