My Oracle Support Banner

E1: 17: Next Number Duplication in P17500 (Work With Case) (Doc ID 1622792.1)

Last updated on NOVEMBER 01, 2016

Applies to:

JD Edwards EnterpriseOne Case Management - Version 9.1 to 9.2 [Release 9.1 to 9.2]
Information in this document applies to any platform.

Symptoms

A duplicate case number is assigned if multiple users are entering the case and one of them cancels the case without saving.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.