E1: 42: Obsolete Item not Highlighted when Entering RMA (Doc ID 1624544.1)

Last updated on MARCH 02, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When entering an RMA for an item which is obsolete, the system shows a warning, but the item which is obsolete is not highlighted, like in P4210. The line however will be created when creating the credit note. With a large RMA, it is not clear which item is obsolete.

Cause

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