E1: 13/17: Text Attachment Required for Other Attachments to Copy to a New Record (Doc ID 1624802.1)

Last updated on FEBRUARY 04, 2016

Applies to:

JD Edwards EnterpriseOne Capital Asset Management - Version 9.0 to 9.1 [Release 9.0 to 9.1]
JD Edwards EnterpriseOne Service Management - Version 9.0 to 9.1 [Release 9.0 to 9.1]
Information in this document applies to any platform.

Symptoms

Equipment Work Orders, P13700 > P13714 and P48201 > P17714. 

If a SWM or CAM work order has only one attachment that is anything other than a text attachment, upon copying the work order (copy button or Copy WO Details), the system will not copy the attachment into the new work order. If, however, the original work order has a text attachment as well as another type of attachment (i.e. URL, Excel, etc.), upon copying the work order, all attachments will copy over to the new work order.  This is inconsistent. 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms