E1: 42: Shift Code missing problem on F4111 TREX (Doc ID 1625139.1)

Last updated on NOVEMBER 18, 2015

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version XE to 9.0 [Release XE to 9.0]
Information in this document applies to any platform.

Symptoms

OneWorld XE (B7333)
Shipment Confirmation (P4205)
Tools Release: 24.2.1
AS400/V7R1

ACTUAL BEHAVIOR
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When Customer Alpha Name has more than 40 bytes (F0101 ALPH), Shipment Confirmation (P4205) updates a Japanese Alpha name value (=40 byte) into the TREX field of the Item Ledger (F4111) 30 bytes, and the Alpha name is truncated because the "Shift Code" is dropped for the double byte character.

STEPS
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The issue can be reproduced at will with the following steps:
At Double Byte environment
1) The customer Alpha Name (ALPH.F0101) is 40 characters.
2) Enter Sales Order and process Ship Confirmation 
  
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Double byte character like: Japanese description is corruped on AS400 server.

The truncated Customer/Supplier name value is updated to Cardex in TREX field is preventing data from getting displayed or presented properly on UBE output.

Cause

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