E1: 31P: ETO Work Order Gives WC Error With Outside Operation and R31410 (Doc ID 1630216.1)

Last updated on DECEMBER 24, 2015

Applies to:

JD Edwards EnterpriseOne Engineer to Order - Version 9.0 to 9.0 [Release 9.0]
Information in this document applies to any platform.

Symptoms

ISSUE IDENTIFICATION
Application Release: 9.0
Program impacted: R31410
Tools Release:
Platform/Server:

ISSUE:
Error in Work Center at Order Processing R31410
Error Message:
Subject : Warning: Related Order Does Not Exist
CAUSE : Related Order line was not found
RESOLUTION: Review the Order to determine whether the missing order line was deleted or changed or use a different Order.

EXPECTED BEHAVIOR:
No Work Center Error

STEPS:
The issue can be reproduced at will with the following steps:
1. Enter a work order on project work bench (project has job cost interface)
2. Work order routing has 3 outside operations.
3. Highlight work order and process task
4. 3 purchase order are generated by R31410
5. Purchase order also shows the related project number.
HOWEVER, the work center publishes an incorrect error “Related Order Does Not Exist”

Cause

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