E1: 42: RMA Header Claim PO Number VR01 Not Updated To Credit Order From History (Doc ID 1631088.1)

Last updated on NOVEMBER 16, 2015

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

When a Returned Materials Authorization(RMA) is raised using Credit Order From History, the original customer purchase order number from the original sales order is defaulted into the generated credit order overriding the claim number entered in the Claim/PO Number field on the RMA Header.

Cause

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