E1: 09: A/R Cash Basis (R11C850/R11C853) Does Not Hit Invoice Revenue Account (Doc ID 1632429.1)

Last updated on MAY 31, 2016

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.1 to 9.1 [Release 9.1]
JD Edwards EnterpriseOne General Ledger - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

When an unapplied cash is entered and posted in Standard Receipt Entry (P03B102) and later applied to an invoice in an adjustment batch, the system fails to create AZ ledger records for the Revenue account on the invoice. Per KM Note 1458454.1, the system should look at the Receipt Detail (F03B14) records where ALT6 is blank and then find the related invoice record in the Customer Ledger (F03B11) retrieve the revenue account. This process works if the invoice is immediately appliedwhen the receipt is first created but it does not work if the unapplied cash is entered and posted first and later applied to the invoice.

Cause

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