E1: 43E: Request RSS Workflow Notify Pending Group Approvers on Order Approved

(Doc ID 1633339.1)

Last updated on NOVEMBER 12, 2015

Applies to:

JD Edwards EnterpriseOne Requisition Self Service - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Requisition Self Service (RSS) workflow does not notify pending approvers of orders approved. When there are multiple approvers in a group setup for approvals in RSS, they are notified by workflow to approve the requisition. However, when one of the approvers in the group approves the order, the remaining approvers are not notified that the order has been approved. The only way to know that the order has been approved is to click on the link in the e-mail, and are told that the item has been approved. Request for the following functionality.

1. Setup 10 approvers in a single group
2. First response is activated to prevent all ten people from approving
3. To notify the other 9 people via e-mail message that no further action is required as order approval has completed, when the order has been approved by one of the group members.

Cause

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