E1: 42: When Entering SO Line, Print Message Comes From Header Branch, Not Detail Branch (Doc ID 1635883.1)

Last updated on NOVEMBER 18, 2015

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

9.1 Sales, Sales Order Entry, P4210

The print message field in a sales order is populated with information from the item branch record of the header/branch combination. It should be populated from the detail line branch/item combination. Five ESUs have been applied since summer, and apparently one of them contains a bug that may be causing this issue.

None of the fields which are populated based on the Item Branch record should be populated in the F4211 based on the Header Branch. All of the fields should be populated based on the branch in the Detail Line.

Cause

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