E1: 90CB: CRM Calendar and Action Plan Activity Dates (Doc ID 1639688.1)

Last updated on APRIL 04, 2025

Applies to:

Goal

When creating calendar event for a CRM user in the CRM calendar, if the action plan says to post an event in 5 days the system does not respect the non working days that have been input in P01311. It is posting events on Saturday or Sunday.

Steps to Duplicate:

1. Create CRM Calendar and specify Work hours and days
2. Create Action Plan with Activities
3. Add Action plan to Sales Methodology
4. Once Action Plan is created, and implemented on an opportunity thru the
sales methodology, 3 activities are created but 2 of the activities happen on
the weekend when not working

Solution

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