E1: 42: Unit Cost Retrieval from Original Sales Order When Creating RMA (Doc ID 1639769.1)

Last updated on NOVEMBER 18, 2015

Applies to:

JD Edwards EnterpriseOne Sales Order Processing - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

When creating an RMA for a credit order only, the user enters the required information, including RMA Item Number, RMA Quantity, Org SO Type, Org SO Number, Org Line Number, Org Company, Org Invoice Type, and Org Invoice Number. The user also enters a '1' in the Use Original Price field, but the Unit Cost is being retrieved from Item Cost (F4105) instead of the original sales order.

Cause

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