E1: ENV: Error "File can not be accessed" and "Processing Option Version is invalid" when Using Any E1 Application

(Doc ID 1641819.1)

Last updated on AUGUST 23, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On EnterpriseOne 9.0 users are unable to use any application. Users get the following on screen:



Error text:
Processing Option Version is invalid
File can not be accessed
Invalid version

The following errors are found in these logs:

JDE.LOG:   

These error messages are repeated throughout the logs and for different tables.  This happens in any standard application: P17730, P4310, P48201, P4101, P17730 but only in the one environment (production) and to all users.  All other environments are working.

 

Changes

Moving data from one environment to another or uploading external data can cause an issue such as the one described here.

Cause

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