E1: BSSV: Mobile Applications and User Sessions - "has timed-out for inbound operations" "Cannot find the user session with session ID"

(Doc ID 1642205.1)

Last updated on AUGUST 23, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms


- We noticed that if the services are not stopped every 3 weeks we have issues where users are sometime not able to login, the bssv logs have errors like 'The user session 1254248399 for user MOBHORC has timed-out for inbound operations', after restarting the service it works fine. How can we avoid this situation, could this issue arise due to many idle session that have not been logged out, if yes then how can we set all idle sessions to be logged off.

 

Cause

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