E1: 08: When Two Life Events Are Processed Before Updates Are Processed, Plans Do Not Stop.

(Doc ID 1642363.1)

Last updated on MAY 31, 2017

Applies to:

JD Edwards EnterpriseOne Employee Self-Service - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

When an employee as two life events processed at the same time, the enrollment results are incorrect.  For example, the employee goes through a life event (marriage) and selects plans to include their spouse.  They complete the enrollment and remember they forgot to change their 401k percentages and choose to go through another current enrollment to make the 401k change.   Once all changes(enrollments) are complete, Process Benefit Information to Live Tables (R085524) is run.  Proof mode shows the changes and that old benefit plans are stopped.  However, Final mode only show the new plans, not the old plans with an end date.  Additionally, the F08330 (Enrollment Overrides) shows all plans as active.

Changes

 

Cause

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