My Oracle Support Banner

E1: 13: 17: Requested Date And Planned Finish Date In A WO Is Saved Incorrectly In F4801 (Doc ID 1645420.1)

Last updated on DECEMBER 20, 2016

Applies to:

JD Edwards EnterpriseOne Capital Asset Management - Version 9.1 to 9.1 [Release 9.1]
JD Edwards EnterpriseOne Service Management - Version 9.1 to 9.1 [Release 9.1]
JD Edwards EnterpriseOne Capital Asset Management - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When an Equipment Asset Management (EAM) work order or a Service and Warranty Management (SWM) work order is created, the Planned Finish Date and Requested Finish Date are saved incorrectly in the F4801 work order file.  This is due to the field text descriptions not matching up with the field alias in the following programs:  

Work With Work Orders  P48201      
Work Order Revisions  P17714
Equipment Work Order Work With  P13700                          
CAM - Manage Equipment Work Orders  P13714                                                    
CRM - Manage Service Orders  P90CD002


Requested date is saved in F4801.DPL Planned Completed Date.
Planned Comp date is saved in F4801.DRQJ Requested Date.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.