E1: XMLP: Field with Custom Font Shows Gibberish/Garbage Characters when Template is Reopened in Microsoft Word (Doc ID 1664146.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

Sometimes after a custom font is applied to a field and the document saved, the next time the document is opened, the BI Publisher code and field name appear as gibberish/garbage. At this point, if the document is saved, the field will be corrupt will not work in BI Publisher.

This issue is typically seen when using the font 128R00.TTF (Code 128) delivered with BI Publisher Desktop.

During initial setup, the field and its definition look fine:

Cause

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