E1: 42: Credit from History using Data from Customer Master not Original Sales Order (Doc ID 1667391.1)

Last updated on NOVEMBER 12, 2015

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Release 9.0
Program P4210 Credit Orders from History

Issue:
When doing credit orders from history for a original sales order without taxes, the system is not going to the sales order but to the customer master to bring the tax information

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms