E1: 43S: Order Status Not Updated After Acknowledgement Workflow Rejection

(Doc ID 1669490.1)

Last updated on NOVEMBER 04, 2015

Applies to:

JD Edwards EnterpriseOne Supplier Self Service - Version 9.0 to 9.1 [Release 9.0 to 9.1]
Information in this document applies to any platform.

Symptoms

Purchase Order Approval / P43181
SRM Acknowledgement Approval / K43181

When an acknowledgement approval message is rejected, the status on the purchase order does not change from awaiting acknowledgement approval to a new rejected status.

Steps to duplicate
1. P4322 Setup type 4 acknowledgement tolerance.
2. P4310 Enter PO for tolerance item that requires acknowledgement from supplier.
3. P43S01 Supplier acknowledges order changing quantity or cost to exceed tolerance and trigger acknowledgement approval workflow.
4. P43181 Buyer rejects supplier acknowledgement changes.

Expect PO status to change from awaiting acknowledgement approval to a rejected status.

Cause

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