E1: 17: Unable to Clear Actual Billable Units and Amounts in P17730

(Doc ID 1669575.1)

Last updated on MAY 03, 2016

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.


Service Work Order Parts List Revisions/P17730

After updating the actual quantity, estimated billable unit/amount and actual billable unit/amount, if the user returns to the P17730 and enters zero in each of these fields, the system appears to accept the change upon clicking Save. However, upon re-inquiring on the parts detail, the actual billable unit and actual billable amount fields show the original values. These fields cannot be cleared.


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