E1: 74L: Portuguese Certification Legal Document Signature Not Generated (Doc ID 1672285.1)

Last updated on OCTOBER 19, 2016

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

Portuguese Localisation are turned on in the User Profile per document E23360-02 Localizations for Portugal Implementation and all Portugal requred ESU's have been applied.

For a list of required Bugs for the Portugal solution, please go to the JD Edwards EnterpriseOne Globalizations (Doc ID 752291.1), then Portugal announcements.
However, when the R42565 is run, the legal document UBE R74L3030 is submitted but neither produce a PDF.

Error messages encountered are:

'Record Invalid'
'Blanks Invalid'
'Signature Not Found'

 Details as follows:

1. The job R42565 completed with Errors in workcentre:
  ERROR: Fetch from table F7430010 failed.
  CAUSE: The record to be fetched from table F7430010 does not exist of you do
  not have authority to fetch records from this table.
  RESOLUTION: Verify that the record being fetched exists and that you have the
  proper authority. Check the JDE.log and JDEDEBUG.log for additional
  information.
  The signed invoice (F743011) should be updated and no error shown on the
  workcentre.
  After applying a temporary change to the N74L0021 BSFN the error disappeared.
  There are now only 2 work center errors messages for R42565.
  a) ‘Record Invalid’ and b) ‘Blanks Invalid’

******************************************************************************
2. Also, the legal document field K74LENU on F7430010 is being updated but the legal next numbering is not incremented.
Error ‘Signature Not Found’ is displayed in the work center. The next legal document cannot be generated as the previous document has not updated F743011 or F743012.

Process comes to a standstill.

  The error displayed in the work center is as follows:
  Tickler Date : 02/12/2014
  Subject : Error: Signature Not Found
  CAUSE: Legal Document cannot be printed as the signature could not be found
  in F743011.
  RESOLUTION: Please make sure signature is generated and then try again.
******************************************************************************  

Cause

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