E1: 42: Create Credit Order From History, Change Quantity, Quantity Will Not Go Negative (Doc ID 1677504.1)

Last updated on FEBRUARY 01, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 8.12 and later
Information in this document applies to any platform.

Symptoms

When creating a credit order from history, user selects one line from history to bring back to the order. Line type for the credit has a reverse sign. The original line comes back with a negative quantity as expected. User changes the quantity by entering a negative sign in front of it. After tabbing down from the grid, the quantity changes to positive. The quantity now will not turn negative.  This functionality is by design in the software.

When creating a credit order from history, the quantity should be modified without entering any sign in front of it. The quantity will automatically default as negative quantity.

Cause

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