E1: 43: Cancel Kit Parent Line and System Hangs (P4310) (Doc ID 1679489.1)

Last updated on NOVEMBER 06, 2015

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.0 to 9.0 [Release 9.0]
Information in this document applies to any platform.

Symptoms

System hangs when canceling purchase requisition kit parent line at P4310 with more than 10 kit components defined but partial components listed on display, and purchase order full received.

Steps:

1. Setup kit BOM with 12 kit component items
2. Setup P4310 and P4312 processing option to display kit component
3. Create purchase requisition for the kit parent and select all 12 components
4. Fully release all component items at P43060 and generate purchase order
5. At P4312, process full receipt of all component items
6. At P4310 inquire on the requisition kit order, ensure the full list of components are not displayed
7. Attempt to cancel parent item of the purchase requisition with Row Exit Cancel Line option and the system hangs with Processing displayed.

Cause

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