E1: 17: R1775 Does not Keep Overwritten Actual Billable Amounts (Doc ID 1683592.1)

Last updated on JUNE 28, 2016

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

Service Work Order Workfile Generation/R1775

After the actual billable amount is manually updated in the Service Work Order Parts Detail (P17730) where advanced pricing is set up for the customer, the R1775 will update workfile (F4812) amounts with the advanced pricing billable amounts (i.e. BRTI, BTOL, ITOL nd ITXA). This occurs even if the Parts/Labor Pricing processing option is set to 2 = Do not calculate.

Cause

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