E1: 03B: Orphan RU Created Despite Error (P03B0001) (Doc ID 1684581.1)

Last updated on MAY 31, 2016

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version 9.0 to 9.0 [Release 9.0]
Information in this document applies to any platform.

Symptoms

When trying to add an unapplied cash using the Speed Receipt Entry (P03B0001) with an invalid customer number, error message "Customer Master Information Missing" was encountered and the "Cancel" button was clicked to exit the receipt program. Despite the error, the unapplied cash record (i.e. RU) was created in table F03B11 but the receipt record was not created in F03B13 and F03B14. As a result, the unapplied cash record was unable to be deleted

Cause

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