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E1: 03B: Troubleshooting Non-Currency AR Unapplied Cash Receipt (RB) Post Failure – Out Of Balance Condition In EnterpriseOne (R09801, P09801) (Doc ID 1902903.1)

Last updated on JANUARY 10, 2024

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
Information in this document applies to any platform.


This document has been created to help troubleshoot a AR unapplied cash receipt batch (RB) post failure due to an out of balance condition.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Caution: Please Read This Important Disclaimer!
 Data Collection Instructions - (Summarized Details)
  Data Collection Instructions - (Full Details)
 Successful Post Summary
 Manual Receipt Process
 Good Record Example before Unapplied Cash Receipt Posts Posts To General Ledger
 Good Record Example After Unapplied Cash Receipt Posts To General Ledger
 Out Of Balance Post Failure Scenarios
 Scenario 1: Unapplied Cash Receipt Batch (RB) Has A/R Receipt Header (F03B13) Out Of Balance to A/R Receipt Detail Table (F03B14)
 Scenario 2: Unapplied Cash Receipt Batch (RB) System Interrupts Post Process - (GL Posted Successfully A/R Payment Tables Post Failed)

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