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E1: 17: Reassign Case Status Incorrect (P90CG501/P90CG504) (Doc ID 1905151.1)

Last updated on NOVEMBER 22, 2019

Applies to:

JD Edwards EnterpriseOne Case Management - Version 8.11 SP1 to 9.1 [Release 8.11SP1 to 9.1]
Information in this document applies to any platform.

Symptoms

After initially assigning a case and having the status updated from the processing option of the P90CG002 and then processing the case through the case status rules, then when the case is re-assigned to another user, the case status is then reverting back to the original case assigned status. 

Cause

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