My Oracle Support Banner

E1: 17: Reassign Case Status Incorrect (P90CG501/P90CG504) (Doc ID 1905151.1)

Last updated on NOVEMBER 22, 2019

Applies to:

JD Edwards EnterpriseOne Case Management - Version 8.11 SP1 to 9.1 [Release 8.11SP1 to 9.1]
Information in this document applies to any platform.


After initially assigning a case and having the status updated from the processing option of the P90CG002 and then processing the case through the case status rules, then when the case is re-assigned to another user, the case status is then reverting back to the original case assigned status. 


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.