E1: 42: P4210 Updates Contact ID to Zero After Was Entered Using P42101 (Doc ID 1910450.1)

Last updated on NOVEMBER 16, 2015

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

Contact information is not saved when the contacts are entered in P42101, the
order is inquired upon in P4210, and then the order is inquired upon again in
P42101.

STEPS TO REPRODUCE
==================
1.Enter a sales order in P42101.  Populate the Sold to Contact ID (CCIDLN)
and Ship To Contact ID (SHCCIDLN)with values displayed by the visual assists.
 Save the order and note the number.
2. Inquire on the order in P4210 and drill into the header.  Save the order
and close P4210.
3. Inquire on the order again in P42101.  Note that the Contact fields no
longer display the selected values, but have reverted to 0

DESIRED OUTCOME
===============
System should retain manually selected values for the Contact field regardless
of re-inquiring from P4210 or P42101.

 

Cause

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