E1: XMLP: AS400 XMLPUBLISHER Kernel Becomes Zombie When Text Watermark is Used (Doc ID 1914595.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.97 and Prior and later
Information in this document applies to any platform.

Symptoms

Issue was reported in AS400 (V7R1) Enterprise Server with Tools 8.98.4.*.

When printing custom BI Publisher report PDFs to PostScript printers via prtFilter_ConvertToPS, the XMLPUBLISHER kernel becomes zombie.
(Note: PDF was generated successfully.) 

Due to this issue, there are too many zombie kernels on the Enterprise Server.

Errors from XMLPUBLISHER Kernel jde_xxx.log file:

Changes

The issue occurred when the BI Publisher Template had a Text Watermark.
(i.e. From MS Word 2007: Page Layout > Page Background > Watermark > Custom Watermark > Text Watermark; Callibri font)

Cause

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