E1: JAS: JAS Login Fails with Error - [SQL_EXCEPTION_OCCURRED] An SQL exception occurred: The connection is closed. (Doc ID 1915066.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Running EnterpriseOne Application Release 9.1 with Tools Release 9.1.4.4. We have configured Weblogic Server 12c as Web Server and found a issue with one of our JAS instance, where users are not able to login and get following message on screen:

We have already verifed that Database is up and running, and other JAS instances are working fine. Also have implemented the suggestions from <Document 1381299.1> , but users are still not able to login.

Cause

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