E1: PRINT: Multiple Active Default Printers Are Allowed for Case Insensitive Database

(Doc ID 1915412.1)

Last updated on FEBRUARY 26, 2018

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.


In the Default Printers application, one can create multiple active default printers. This is in contravention of rules to prevent such occurrences.

During the creation of a default printer record, if one enters 'av' or 'Av' or even 'aV' instead of 'AV' a record will be created despite logic intended to prevent this. The records with 'av', 'Av' or 'aV' will be fully functional. For example, one can create a Default Printer record with every field identical except for Printer Name using the above text for Object Status.

The logic for checking for an existing active record should include checks for upper and lower case examples of 'AV'. Ideally, the entry of anything but uppercase letters should be disallowed in the Object Status field or even better, converted to upper case regardless of the case of the entry.

Works fine Oracle Database, Issue is with SQL (case insensitive mode) Database.


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