E1: MOBJ: Using Internet Explorer to Attach A Word Document Media Object Always Prompt A Pop-up Window. (Doc ID 1916930.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.

Symptoms

Using Internet Explorer to login to web client, after users attach a Word ( or Excel) document using media object by going through row exit->Attachment,
the system always prompt a pop-up Windows in the middle of the screen with options to 'Open', 'Save' and 'Cancel'. Click 'Cancel' will allow users to continue.
Users are confused by the system prompt. Please turn it off as pop up does not appear when using Firefox.

STEPS TO REPRODUCE
==================
1. fast path to P01012, click find
2. row exit attachment
3. click file
4. fill in the form and click save
5. pop up dialog appear.


Cause

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