E1: GRID: User Gets Error "Not enough memory to run Microsoft Excel. Please close other applications and try again." When Exporting Grid Data to Microsoft Excel (Doc ID 1918224.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

EnterpriseOne is configured to export grid records using ActiveX controls. When trying to export data to Excel user gets error:

"Not enough memory to run Microsoft Excel. Please close other applications and try again"

Issue is verified to occur on Internet Explorer 10 32-bit or Internet Explorer 11 32bit.

Cause

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