E1: SVM: Incorrect JVM Count Under Runtime Metrics for JAS HTML Server Instances (Doc ID 1922894.1)

Last updated on JULY 26, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

You have multiple non-clustered JAS instances configured and each have it's Windows Service configured, out of these instances, there is an issue in displaying Runtime Metrics of two instance's - JAS_A  and JAS_B.
When you start the instance - JAS_B, active JVM count is displayed as 0 under Runtime Metrics but you can see the status as Running and also access the instance.

Cause

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