E1: 42: Unable to Create Credit Order for Obsolete Item (Doc ID 1925908.1)

Last updated on JANUARY 29, 2016

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 to 9.2 [Release 9.1 to 9.2]
Information in this document applies to any platform.

Symptoms

Sales Order Entry / P4210 / P42101

When creating a credit order or credit order from history for an obsolete item. the line is automatically cancelled and order not created.  The user receives a warning message, "Item is Obsolete', Error ID 013M, as expected but line is cancelled at status 999.  The user is not able to enter a credit order for an obsolete item.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms