E1: 42: Returned Materials Authorization (RMA/P40051) Header Branch/Plant Overridden by Default (Doc ID 1929945.1)

Last updated on AUGUST 08, 2017

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When the user enters a header branch/plant into the RMA form the value is overwritten by the Ship To default branch/plant entered in the customer address book once the user tabs into the detail. The user is not defaulting the branch plant from the processing options or Default Locations and Printers. The branch plant field is blank when entered.

In the processing options for Returned Materials Authorization (P40051), processing option2 is set to 1, Use this processing option to specify a default branch/plant. 1 = Use the branch/plant from the ship-to address.

Cause

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