E1: 17: Importing P17732 Labour Details From .CSV File Via Tools -> Import From Grid Results In Error, "Error Processing Cache" (Doc ID 1936138.1)

Last updated on OCTOBER 23, 2015

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.


When importing an Excel of Labour details via the "Tools" Import Grid functionality into P17732 - Service Order Labour Details, the program gives the following error:

Error Processing Cache:


Row Is Exit & Changed - Asynch line 162


1. Create a few rows of labour details in Excel.
2. Create a Service Order (P17714) and access the Labour Details (P17732).
3. Go to Tools -> Import and then select the Excel and from/to cells and import the data.
4. Click Apply.
5. Click Continue
6. Note above error given.


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